- Home
- Contact Us
Contact Us
To access contact information for UniCare sales or customer service, please click on the applicable link below.
- Individuals & Families Sales Information
- Individuals & Families Customer Service
- Small Group (Groups of 50 or less) Sales Information
- Small Group (Groups of 50 or less) Customer Service
- Senior Sales Information
- Senior Customer Service
- Individuals, Small Group, & Senior Agent Support
- Large Group (Groups of 51 or more) Sales Information
- Large Group (Groups of 51 or more) Customer Service
Individuals & Families Sales Information
1(800)683-2273
Or contact us by email at Direct.Sales@WellPoint.com
Individuals & Families Customer Service
- VA: 1 (800) 305-1795
(Monday through Friday 7:30 a.m. to 5:00 p.m. CT) - IL: 1 (800) 379-0274
(Monday through Friday 7:30 a.m. to 5:00 p.m. CT) - IN: 1 (800) 564-0938
(Monday through Friday 7:30 a.m. to 5:00 p.m. CT) - TX: 1 (800) 718-9355
(Monday through Thursday 7:30 a.m. to 5:00 p.m. CT, Friday 7:30 a.m. to 2:00 p.m. CT) - NV: 1 (888)747-4535
(Monday through Friday 10:00 a.m. to 6:30 p.m. CT) - Association Businesses: 1 (800) 379-0268
(Monday through Friday 7:30 a.m. to 5:00 p.m. CT)
Small Group (Groups of 50 or less) Sales Information
Groups of 2-50, please call toll-free 1(877)861-5133 or contact us by email at Direct.Sales@WellPoint.com.
Small Group (Groups of 50 or less) Customer Service
- VA: 1 (888)747-4535
(Monday through Friday 7:30 a.m. to 5:00 p.m. CT) - IL: 1 (888)742-2505
(Monday through Friday 7:30 a.m. to 5:00 p.m. CT) - IN: 1 (888)747-4535
(Monday through Friday 7:30 a.m. to 5:00 p.m. CT) - TX: 1 (888)747-4535
(Monday through Friday 8:00 a.m. to 4:30 p.m. CT) - AR: 1 (888)747-4535
(Monday through Friday 7:30 a.m. to 5:00 p.m. CT)
Senior Sales Information
1 (800) 459-1732 ext. 720
(Monday through Friday 8:30 a.m. to 7:30 p.m. CT) or email us at seniornewenroll@unicare.com.
Senior Customer Service
For Medicare Supplement Customer Service, please call toll-free:
1 (800) 508-9355 (Monday through Thursday 7:30 a.m. to 4:30 p.m. CT, Friday 7:30 a.m. to 2:00 p.m. CT) or email us at medsup@wellpoint.com.
For SecurityChoice Private Fee For Service Customer Service, please call toll-free:
1 (888) 445-8916 (Monday through Friday 8:00 a.m. to 6:00 p.m. CT)
Individuals, Small Group, & Senior Agent Support
If you are an insurance agent and need assistance with UniCare Individual, Small Group or Senior Products, please refer to the Agent Support contact information below.
For Individual & Small Group Products, please call Agent Support toll-free:
- Virginia: 1 (800) 943-2273 (Monday through Thursday 8:30 a.m. to 4:30 p.m. ET, Friday 8:30 a.m. to 4:00 p.m. ET)
- Illinois & Indiana: 1 (888) 285-7795 (Monday through Thursday 8:30 a.m. to 4:30 p.m. CT, Friday 8:30 a.m. to 3:00 p.m. CT)
- Texas: 1 (800) 399-2273 (Monday through Thursday 8:30 a.m. to 4:30 p.m. CT, Friday 8:30 a.m. to 3:00 p.m. CT)
- Nevada: 1 (888) 877-2250 (Monday through Thursday 5:30 a.m. to 3:30 p.m. PT, Friday 5:30 a.m. to 1:00 p.m. PT)
For Senior Products (Medicare Supplements, etc.) in all states, please contact:
- Toll-free phone: 1 (800) 633-4368 Monday - Thursday 8:00 a.m. - 7:00 p.m. CT, Friday 8:00 a.m. - 6:00 p.m. CT
Large Group (Groups of 51 or more) Sales Information
For Large Group (Key Accounts-Groups of 51-250, Major Accounts-Groups of 251-2000, Special Accounts-Groups of 2001+) Sales Information, please call toll-free:
-
Charlotte Sales Office
(serves NC, SC, TN)C. Scott Naumoff
5950 Fairview Road
Suite 323
Charlotte, NC 28210(ph) 704-552-8663
(fx) 704-552-7025
1-800-314-8606
email: scott.naumoff@wellpoint.com
-
Chicago Sales Office
(serves ID, IL, IN, MO, IA, WI, MN, ND, SD, NE, MT, WY, OR, WA)Gregory Gallagher
233 South Wacker Drive
Suite 3900
Chicago, IL 60606-6309(ph) 312-234-7920
(fx) 312-234-8001
1-800-543-0675 -
Cleveland Sales Office
(serves MI, OH, KY)Lee Bowers
233 South Wacker Drive
Suite 3900
Chicago, IL 60606-6309(ph) 312-234-7011
(fx) 312-234-8001
1-800-543-0675email: lee.bowers@wellpoint.com
-
Dallas Sales Office
(serves northern TX, KS, OK, AR, CO)Michael G. Ryan
3820 American Drive PL-104
Plano, TX 75075(ph) 972-599-6212
(fx) 972-599-6267
1-800-333-2203email: mike.ryan@wellpoint.com
-
Houston Sales Office
(serves central and southern TX, LA, NM, AZ, UT, NV, ID)Matt Shaner
2 Greenway Plaza
Suite 500
Houston, TX 77046(ph) 713-479-4418
(fx) 713-787-9254
1-800-922-7353email: matt.shaner@wellpoint.com
-
New England Sales Office
(serves MA, RI, NH, VT, ME)Cynthia L. Paralta
Two Constitution Plaza, 2nd Floor
Charlestown, MA 02129(ph) 617-580-2268
(fx) 617-580-2026 -
New York Sales Office
(serves NY, NJ, CT)Bernard J. Pelgrim
90 Park Avenue
19th FloorNew York, NY 10016
(ph) 212-210-5744
(fx) 212-490-8019
1-800-531-6218 -
Washington D.C. Sales Office
(serves DC, PA, DE, MD, VA, WV)Christopher J. Mullins
6850 Versar Center, Suite 410
Springfield, VA 22151(703) 941-8110
(703) 941-1626
1-800-262-2552email: chris.mullins@wellpoint.com
Large Group (Groups of 51 or more) Customer Service
For Large Group (Key Accounts-Groups of 51-250, Major Accounts-Groups of 251-2000, Special Accounts-Groups of 2001+) Customer Service:
Customer service: If you have a question about your plan, you can reach a customer service representative at the toll-free number listed on your UniCare ID card.
